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Sales Support Specialist

2 months ago

Cirencester, Gloucestershire, United Kingdom Anderson Recruitment Full time
Position Overview

Anderson Recruitment is representing a well-regarded manufacturing firm that prides itself on a supportive and collaborative work environment. We are currently seeking a Sales Support Specialist to become an integral part of our team. This role presents a unique opportunity to contribute to a company that is poised for significant growth.

The successful candidate will take charge of the sales support functions, collaborating closely with the sales, marketing, and production departments to uphold our commitment to exceptional customer service.

Key Responsibilities:

  • Manage customer inquiries via phone to ensure prompt responses.
  • Prepare and follow up on customer quotations efficiently.
  • Process and confirm sales orders accurately.
  • Coordinate the dispatch of samples and orders.
  • Work alongside the production team to fulfill orders effectively.
  • Maintain precise and current records in the CRM system.
  • Keep customers informed about their order status and communicate any necessary updates.
  • Deliver after-sales support to enhance customer satisfaction.

Desired Candidate Qualities:

  • Proactive and flexible with a positive mindset.
  • Strong attention to detail and commitment to accuracy.
  • Able to work independently after initial training.
  • Willingness to take ownership of responsibilities.

Working Hours: Monday to Thursday 8:00 AM - 4:30 PM, Friday 8:00 AM - 4:00 PM

Compensation: Competitive salary up to £24,000 based on experience, along with complimentary onsite parking and employee recognition programs.