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About Borough Kitchen
Borough Kitchen is a vibrant retailer dedicated to providing high-quality kitchenware and culinary inspiration. We are passionate about food and cooking, and we strive to create a welcoming and knowledgeable environment for our customers.
The Role: Sales Associate
We are seeking an enthusiastic and customer-focused individual to join our team as a Sales Associate. In this role, you will be the face of Borough Kitchen, providing exceptional service and guidance to our customers.
Responsibilities:
- Deliver outstanding customer experiences by greeting customers, understanding their needs, and offering expert product recommendations.
- Cultivate a loyal customer base by building lasting relationships and focusing on long-term engagement.
- Maintain accurate inventory levels, identify selling trends, and assist management in stock management.
- Ensure the store environment is visually appealing and well-maintained, adhering to merchandising standards.
- Process sales transactions efficiently, arrange deliveries, and provide exceptional after-sales support.
- Leverage available tools, such as special orders and our online shop, to enhance customer experiences.
Requirements:
- A genuine passion for cooking and entertaining.
- Retail experience is preferred but not essential.
- Excellent communication skills and a friendly demeanor.
- A willingness to learn and develop your product knowledge through in-store training.
Benefits:
- Industry-leading discounts on our extensive range of products.
- Complimentary access to our Cook School classes, where you can enhance your culinary skills.
- Participation in company events and social gatherings.
- Access to an employee assistance program offering comprehensive support services, including counseling, financial advice, and discounts on various products and services.
- Annual performance reviews with opportunities for salary increases.
