Junior Cyber Security Analyst
3 days ago
Mansion House Consulting Inc. is seeking a highly skilled Junior Cyber Security Analyst to join our Data Loss Prevention Team within Cyber Security Operations. As a key member of our team, you will play a critical role in protecting and detecting data loss incidents identified as part of the Cyber threat landscape.
Key Responsibilities- Process and investigate Data Leakage cases generated by automated tools and self-reported by staff, ensuring timely and effective resolution.
- Identify and manage DLP incidents that require escalation, working closely with stakeholders to close cases with appropriate resolution codes.
- Review and promptly escalate data privacy GDPR cases reported in our team workflow tools and emails, maintaining confidentiality and adhering to regulatory requirements.
- Conduct thorough reviews of information to identify cases that require further investigation, utilizing a list of required questions to guide your analysis.
- Liaise with Line Managers and Business Information Risk Officers to address issues and questions, providing clear and concise communication.
- Deal with issues arising from DLP correspondence, phone calls, and other interactions, maintaining a professional and courteous demeanor.
- Update the Data Privacy Officer in a timely manner, ensuring that all necessary information is provided without delay.
- Generate emails for potential data leakage prevention (DLP) breaches to stakeholders, clearly outlining the nature of the incident and proposed resolution.
- Resolve basic queries received into the team email account, providing accurate and helpful responses.
- Update and maintain the database of Incidents and events, ensuring that all records are accurate and up-to-date.
- Support technical staff as needed with ad-hoc log reports, utilizing training and guidance to develop your skills.
- Support the team's initiatives to automate, offshore, or outsource manual tasks, contributing to process improvements and efficiency gains.
- As required, support ad-hoc queries, tasks, and projects to support the team manager, demonstrating flexibility and a willingness to adapt.
- Extensive and solid understanding of DLP system architecture, policy management, and operational work.
- Experience with review and triage of DLP alerts, escalating incidents as necessary.
- Extensive knowledge in incident investigation, root cause analysis, and escalation.
- Experience in providing detailed DLP analysis support for global stakeholders and teams.
- Understanding of networking, including topologies, data flow, Firewalls, routing, Wireshark, OSI model, and Splunk.
- Strong analytical capabilities and problem-solving abilities.
- Experience in writing technical documentation, standard operating procedures, requirement documentation, test plans, strategy, and processes.
- Excellent communication skills, both written and verbal, to a wide and diverse audience.
- Excellent interpersonal skills and ability to integrate into a team environment.
- Ability to quickly learn new skills and tools.
- Accuracy and attention to detail while under pressure.
- Ability to be flexible and re-prioritize tasks as the workload dictates.
- Good skills using Microsoft Office and Outlook.
- Experience of Incident management, problem solving, or cyber-related issues an advantage.
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