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IT Systems Consultant
2 months ago
Position: Systems Analyst
Company: OLIVER MARKS CONSULTING LTD.
Compensation: £180 per day
Contract Duration: 3 months
Role Summary
We are looking for a proficient Systems Analyst to undertake a contract role. The ideal candidate will play a crucial role in delivering essential support services to users, managing service desk inquiries, and contributing to the upkeep and enhancement of the organization's systems infrastructure.
Key Duties
- Deliver support services to users both in-office and remotely.
- Assist in the upkeep and advancement of the company's systems infrastructure.
- Address hardware and software issues as they arise.
- Oversee the service desk queue, ensuring prompt resolution of user concerns.
- Support the management of automated deployment systems.
- Maintain precise records within the service desk system.
- Propose strategies to enhance operational efficiency and minimize expenses.
- Effectively communicate with stakeholders, including the preparation of reports and documentation.
- Travel to various company locations as necessary.
Required Skills and Knowledge
- Proficient in Microsoft operating systems and Microsoft 365.
- Strong understanding of software, hardware, peripherals, and mobile device support.
- Experience with software deployment tools (e.g., Intune) and cloud-based systems.
- Ability to simplify complex issues for diverse stakeholders.
- Flexible, proactive, and capable of meeting tight deadlines.
- A collaborative team player with the ability to influence across all levels.
- Creative, analytical, and confident in approach.
This position is initially for a 3-month period, with the possibility of extension or transition to a permanent role for the right candidate.