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Site Reliability Engineer

2 months ago

Southampton, Southampton, United Kingdom BT Group Full time
Job Title: Site Reliability Engineer

At BT Group, we're seeking a skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will play a critical role in ensuring the smooth operation of our network infrastructure.

Key Responsibilities:
  • Implement automation and CI/CD pipelines to support flawless change in the live network.
  • Configure and maintain monitoring solutions to ensure the health and performance of our systems and network.
  • Utilize tools like Ansible to provision and manage infrastructure resources efficiently.
  • Apply your understanding of network principles to troubleshoot network faults and optimize performance.
  • Support a 365x24/7 callout, providing third-line technical resolution for a range of technologies.
  • Be a technical expert who understands the end-to-end journey of our customers.
  • Enhance the brand of the team and support colleagues to perform at their best.
Requirements:
  • Familiarity with Change Management processes and governance.
  • Confidence in communicating with stakeholders, including the Senior Management Team.
  • Extensive experience with network technologies and protocols.
  • Awareness of the E2E service journey.
  • Ability to adapt to emerging and evolving technologies.
  • Experience in high-pressure environments.
Desirable Skills:
  • Incident response to resolution.
  • Advocating and applying technology in new areas.
  • Delivering results in unclear deliverables.
  • Self-driven attitude towards learning new skills.
Leadership Standards:

We're looking for someone who embodies our leadership standards:

  • Leading inclusively and safely.
  • Owning outcomes.
  • Delivering for the customer.
  • Commercially savvy.
  • Growth mindset.
  • Building for the future.