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Internal Account Manager

2 months ago

Sheffield, Sheffield, United Kingdom Gooding Group Limited Full time
About the Role

We are seeking a highly skilled and motivated Internal Account Manager to join our team at Gooding Group Limited. As an Internal Account Manager, you will play a critical role in building strong relationships with our customers and driving business growth.

Key Responsibilities
  • Build and maintain strong relationships with key contacts at our national Plc partners
  • Secure information and insights to inform our Training and Relationship (T&R) and Account Management functions
  • Develop and deliver site presentation tools and regular electronic communication to ensure all parties have the latest information
  • Analyze plot data to identify successful and underperforming sites, and develop strategies to improve performance
  • Develop the skills and confidence of our customers' client-facing teams through regular communication and training
Requirements
  • Experience in account management, preferably in the construction industry
  • Demonstrable sales or service management experience with a track record of success and evidence of working towards targets and KPIs
  • Strong understanding of and passion for delivering excellent customer service
  • Ability to build new productive working relationships and maintain and grow existing relationships
  • Experience with Microsoft Office (Outlook, Excel, Word, etc.)
  • Commercial awareness and a hunger for success
  • Outstanding communication and interpersonal skills
  • Driven, self-motivated, and results-oriented
  • Strong problem-solving abilities and good attention to detail
About Us

Gooding Group Limited is a leading supplier of high-end fitted furniture to the UK construction industry. We are committed to delivering exceptional customer service and building strong relationships with our customers.