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Administrative Support Officer
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Operational Support Officer
2 months ago
Job Summary:
We are seeking an enthusiastic and motivated individual to join our Support Team of Waste Services as an Operational Support Officer. This role will provide a point of contact for our Commercial Waste customers and involve carrying out technical administrative tasks within a busy administration team.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers, both domestic and commercial, in relation to waste and recycling.
- Undertake a full range of administrative duties, including the use of spreadsheets, maintenance of database systems, and general clerical work.
- Assist with finance-related tasks and respond to customer enquiries in a timely and professional manner.
- Work collaboratively as part of a team to achieve service area goals and objectives.
Requirements:
- Previous experience working within an administration and general financial environment, including basic routine tasks using numeracy, accuracy, and literacy skills.
- Excellent communication skills, both oral and written, with the ability to meet strict deadlines.
- Experience of manual and electronic information systems, with the ability to store and retrieve information.
Benefits:
- 25 days paid holiday plus Bank Holidays each year.
- The opportunity to join a pension based on your career average pay, which gives immediate life cover.
- North Lincolnshire Council's commitment to Investors in People, ensuring your training requirements are delivered to a high standard.
