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Customer Support Specialist

2 months ago

Rushden, Northamptonshire, United Kingdom Ernest Gordon Recruitment Full time

Job Summary:

We are seeking a highly skilled Customer Support Specialist to join our team at Ernest Gordon Recruitment. As a key member of our support team, you will provide expert technical advice and support on control and switchgear products to our customers.

Key Responsibilities:

  • Provide technical support and guidance to customers on a wide range of industrial control and switchgear products.
  • Collaborate with internal sales teams to compile accurate quotations and respond to customer inquiries.
  • Diagnose and resolve technical issues on-site and remotely.

Requirements:

  • Strong understanding of basic electrical principles and theory.
  • Familiarity with control systems, switchgear, and distribution products.

What We Offer:

As a Customer Support Specialist at Ernest Gordon Recruitment, you will have the opportunity to work with a leading company in the industry, providing top-notch customer support and technical expertise. You will be part of a dynamic team that values innovation and industry leadership.

Salary and Benefits:

The salary for this position is competitive and will be dependent on the extent of your experience, qualifications, and skill set. We offer a range of benefits, including training and professional development opportunities.