Data Insights Specialist

2 months ago


Brighton, Brighton and Hove, United Kingdom American Express Full time

About This Role

We're seeking a highly analytical individual to join our MIS & Analytics Team as a Business Systems Analyst. In this role, you'll play a critical part in establishing the best-in-class MIS and analytics function to support our global servicing network processes.

Key Responsibilities

  • Track and monitor key performance metrics across credit functions to support MIS.
  • Synthesize and organize complex information to provide business insights and perform analytics to understand performance trends.
  • Develop and publish periodic reports to support business objectives.
  • Link analytics and insights to ongoing strategic initiatives.
  • Utilize various data analysis tools and techniques to identify opportunities for operational & MI enhancements.

Requirements

  • Relevant experience in Data Analytics - University Degree, certification or equivalent on-the-job experience.
  • SQL & Tableau skills – some trainings will be provided but a solid background in at least one of these and a proven ability to learn new technical skills quickly and independently is required.
  • Strong time management skills and a proven ability to consistently deliver on preset timelines.
  • Ability to work independently as well as be a team player.
  • Strong Communication Skills.

Preferred Qualifications

  • Experience working in Credit Servicing, Corporate or Collections environment a plus.

About American Express

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. This includes competitive base salaries, bonus incentives, support for financial-well-being and retirement, comprehensive medical, dental, vision, life insurance, and disability benefits, flexible working models, generous paid parental leave policies, free access to global on-site wellness centers, free and confidential counseling support, and career development and training opportunities.



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