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Learner Engagement Specialist
2 months ago
We are seeking a highly motivated and enthusiastic Learner Engagement Officer to join our team at S Knights Recruitment. As a key member of our employability and skills recruitment agency, you will play a vital role in engaging, enrolling, and supporting the success of learners within our organisation.
Key Responsibilities:- Convert Learners: Respond to prospective learners who have expressed interest in our courses, providing them with high-quality information, advice, and guidance to support their decision-making process.
- Drive Enrolment: Collaborate with our team to support the conversion of prospective learners into enrolled students, ensuring a seamless and efficient enrolment process.
- Collaboration: Work closely with our team to support the career development of learners, providing them with the necessary tools and resources to achieve their goals.
- Information & Guidance: Provide learners with accurate and high-quality information, advice, and guidance to support their learning journey.
- Documentation & Processes: Ensure the completion of accurate and high-quality documentation and processes, maintaining the highest standards of professionalism and integrity.
- Recruitment Events: Organise and participate in recruitment events, open houses, and information sessions to promote our courses and services.
- Applicant Assessments: Conduct initial assessments of applicants and match them to employment opportunities, ensuring a strong fit between learners and employers.
- Learner Engagement: Maintain regular communication with learners to ensure they are informed, engaged, and supported throughout their learning journey.
- Experience working in a customer-centric and target-driven environment.
- Experience in a similar role.
- Excellent written and verbal communication, including presentation skills.
- Problem-solving skills and the ability to implement effective solutions.
- Ability to convert prospective learners into enrolled students.
- Ability to work under pressure, manage priorities, and meet tight deadlines as a team.
- Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
S Knights Recruitment is a specialist Employability and Skills recruitment agency, recruiting for Colleges and Training Providers across the UK. We are committed to providing high-quality services and support to our learners and employers, and we are seeking a dedicated and passionate individual to join our team.
