Store Operations Manager
3 weeks ago
We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service and that the store is run efficiently and effectively.
Key Responsibilities- Coordinate the store team to deliver an easy, fuss-free shopping experience for customers
- Support your colleagues, ensuring they deliver daily priorities and take regular breaks
- Open and close the store, and complete duty cover, ensuring all decisions made are right for everyone's safety
- Be the go-to person for colleagues in the absence of a manager for day-to-day queries
- Maintain a clean, tidy, and well-presented store
- Support managers to coordinate seasonal, community, and charity events
- Contribute to a great team atmosphere, that's inclusive of everyone
- Provide great customer service, by listening to our customers and putting them first in everything you do
- Keep the team well-informed and up to speed on any communications, changes, or updates
- Stay knowledgeable about store performance, and look for ways to improve and simplify operations
- Coordinate store improvements, and remove any obstacles that might be getting in the way of great service
- Follow health and safety routines and procedures, and ensure colleagues do the same
- Recognise and celebrate colleagues within the team who are providing great service
- A competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and skills
- A minimum of 16 guaranteed hours per week, with opportunities for flexible working arrangements
- Ongoing learning and development opportunities, including access to award-winning training
- A range of benefits, including holiday pay, pension scheme, and access to wellbeing services
- A supportive and inclusive work environment, where everyone's welcome
Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We're proud to be a Disability Confident Leader, and we're committed to providing a fully inclusive and accessible recruitment process.
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