Late Night Guest Services Coordinator
1 month ago
Position Overview
Marston's is a leading name in the UK pub industry, managing a vast network of over 1,400 establishments including pubs, bars, and hotels. We are currently seeking a dependable and proactive Night Porter to oversee our operations during the night shift.
Are you the right fit?
As a Night Porter, you will hold the key responsibility for the venue during the night hours. This role requires a self-sufficient individual who enjoys solitude and possesses the resourcefulness to address any challenges that may arise. Additionally, you will be available to assist guests with their late-night requests, prepare the establishment for breakfast service, and create check-in documentation for the next day. Your working hours will be from 11 PM to 7 AM, making this position ideal for those who thrive at night.
Key Responsibilities:
- Ensure the safety and security of the venue and its guests.
- Assist with inquiries both in person and via telephone.
- Welcome and settle guests into their accommodations.
- Provide a thorough handover to the morning team.
What We Offer:
At Marston's, we pride ourselves on fostering a family-like environment. We prioritize our team members, which is why we provide substantial benefits, including:
- 20% discount at all our pubs, restaurants, and hotels.
- A secure hours contract to ensure job stability.
- A £4.50 meal deal option during shifts, featuring popular menu items and a drink.
- Flexible and part-time hours to accommodate your personal commitments.
- Access to online discounts and cashback opportunities through our Marston's Rewards platform.
- Opportunities for career advancement through training and apprenticeship programs, including access to our innovative app.
- A vibrant and welcoming atmosphere, collaborating with enthusiastic and diverse colleagues.
- Support from the Licensed Trade Charity for financial, mental, and emotional well-being.
Join Us:
We are looking for individuals who embody our values and are eager to contribute to our team.
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