Fire Systems Service Engineer

2 weeks ago


Beckenham, Greater London, United Kingdom FAFS Fire & Security Full time
About the Role

We are seeking a highly skilled and experienced Service Engineer to join our team at FAFS Fire & Security. As a Service Engineer, you will be responsible for ensuring the smooth operation of our fire detection and protection systems in the London and surrounding regions.

Key Responsibilities
  • Carry out routine servicing and maintenance of fire detection and protection systems in a timely and efficient manner.
  • Identify and rectify any issues or defects with the systems, ensuring compliance with relevant regulations and standards.
  • Provide excellent customer service, communicating effectively with clients to ensure their needs are met.
  • Work collaboratively with colleagues and management to achieve business objectives and improve service delivery.
  • Stay up-to-date with industry developments and best practices, applying this knowledge to improve system performance and reduce false alarms.
  • Manage and maintain company equipment and stock, ensuring efficient and economical use.
  • Contribute to the development and implementation of new procedures and processes to improve service delivery and customer satisfaction.
Requirements
  • Minimum of 3 years' experience in a similar role, with a strong understanding of fire detection and protection systems.
  • Comprehensive knowledge of BS5839 Part 1 and other relevant standards and regulations.
  • Ability to work independently and as part of a team, with excellent communication and problem-solving skills.
  • Basic Electrical Safety training (ECA) and manufacturers' training in fire detection and protection systems.
  • Preferred knowledge and experience with Siemens and Gent analogue fire alarm systems.
What We Offer
  • Competitive salary and benefits package, including a fully equipped company vehicle and Royal London Pension.
  • Opportunities for professional development and career progression.
  • A supportive and collaborative work environment.
  • A comprehensive employee recognition and reward scheme.
About Us

FAFS Fire & Security is a leading provider of fire detection and protection systems, with a strong reputation for excellent customer service and quality workmanship. We are committed to providing a safe and inclusive work environment, and to supporting the development of our employees.



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