Customer Service Ambassador

2 weeks ago


Saltash, Cornwall, United Kingdom National Trust Full time
{"Job Summary

As a key member of our team, you will provide exceptional customer service to our visitors, ensuring they have a memorable and enjoyable experience at Cotehele Mill.

Key Responsibilities

* Deliver a warm and welcoming experience to our visitors
* Provide information about the mill and its history
* Answer questions and address any concerns
* Work collaboratively with our team to ensure a seamless visitor experience

What We Offer

* A competitive hourly rate of £11.64
* A fixed-term contract ending 2 March 2027
* The opportunity to work in a unique and historic environment
* A chance to develop your customer service skills and experience

Requirements

* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Flexibility to work a variety of shifts, including weekends and holidays
* A positive and enthusiastic attitude

Benefits

* Substantial pension scheme
* Free entry to National Trust places
* Rental deposit loan scheme
* Season ticket loan
* EV car lease scheme
* Perks at work discounts
* Holiday allowance
* Flexible working
* Employee assistance programme
* Free parking at most Trust places

How to Apply

If you are a customer-focused individual with excellent communication skills, we would love to hear from you. Please submit your application, including your online assessment, to [insert contact information].

We look forward to welcoming you to our team"}

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