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Employee Relations Senior Manager

2 months ago

High Wycombe, Buckinghamshire, United Kingdom BDO UK Full time
About the Role

We are seeking an experienced Senior Manager to lead our Employee Relations team, providing strategic guidance and support to ensure the successful delivery of all operational activities.

The ideal candidate will have significant Employee Relations experience, a strong technical knowledge of employment law, and the ability to build and develop a high-performing team.

Key Responsibilities
  • Provide strategic guidance and support to the Employee Relations team, ensuring the successful delivery of all operational activities.
  • Develop and maintain appropriate expectations for ER team process and policy governance, consulting with stakeholders where relevant.
  • Take a proactive, consultative, and pragmatic approach to managing quality and risk in collaboration with senior stakeholders.
  • Ensure proactive horizon scanning and regular review of ER policy, process, and practice of legislative compliance in respect of ER and employment risks.
  • Support Firmwide & HR strategic projects in conjunction with ER Lead, Head of HR Generalists, and HR Leadership Team.
  • Build strong and credible relationships within the HR team and across the business, being viewed as an SME and trusted advisor.
  • Ensure accurate data capture from ER team in case management system to satisfy internal and regulatory reporting requirements.
  • Leverage external relationships such as occupational health to bring knowledge and best practice into the firm.
  • Take a proactive and regular review of key themes and trends across the firm and in stream/offices to produce data and analytics that identify trends and give suggested solutions and recommendations to ER lead and leadership as appropriate.
  • Be responsible for ensuring we have legally compliant ER policies alongside proactive and regular horizon scanning to ensure we also reflect best practice, ensuring our offerings are competitive and appropriate.
  • Develop content and deliver training and upskilling to ER/HR and business stakeholders on all ER matters as required.
  • Coach and develop the ER team, acting as an ambassador for the team and the firm to implement continuous improvement and ways of working.
  • Take a calm and measured approach to management of the ER team, fostering a supportive and developmental culture.
  • Proactively encourage team building events and a cohesive working environment.
  • Have oversight to ensure timely and quality responses to all Tribunal claims & ACAS Early conciliation by the ER team.
  • Confidently and independently provide technical expertise and guidance on all ER issues with minimal consultation required from a technical perspective.
  • Be the escalation point for all ER team queries and risk-based decisions on cases and being ultimately accountable for the day-to-day decisions of cases within the team.
About You

We are looking for someone with:

  • Significant Employee Relations experience within a similar role.
  • A subject matter expert in employee relations with a strong technical knowledge of employment law and external best practice trends.
  • Proven experience of independently building, developing, and upskilling a team, including the management of various levels up to and including Manager level.
  • High emotional intelligence, a natural leader with a calm, patient, and balanced approach.
  • Confidence and experience in creating and interpreting ER-related data, producing analysis, and presenting commercially based recommendations/solutions to leadership.
  • Proven experience of introducing continuous process improvement and new ways of working.
  • Experience of being fully accountable for the decision-making in complex ER case management (including Employment tribunals and TUPE) of a team.
  • The ability to demonstrate delivery of projects to deadlines and implementation of commercially based, pragmatic, succinct recommendations/solutions to mitigate ER-related risks.
  • Gravitas to influence senior stakeholders, together with strong communication and influencing skills.
  • Project management experience.
  • Experience in a similar professional services and/or regulated environment would be advantageous.
About BDO

We are a leading accountancy and business advisory firm, providing advice and solutions to entrepreneurial organisations. We work with companies that are Britain's economic engine, ambitious, entrepreneurially spirited, and high-growth businesses that fuel the economy.

We are proud of our distinctive, people-centred culture, where mutual support and respect are core values. We invest in our people, providing clarity and structure around career development, and we encourage collaboration, innovation, and continuous improvement.

We are committed to empowering our people to think creatively about how we can do things better, and we are confident in our future, adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity, and expertise.