IT Field Engineer
4 weeks ago
We are seeking a highly skilled IT Field Engineer/Telecoms Engineer to join our team at Michael Page Technology. As a key member of our team, you will be responsible for providing exceptional technical support to clients on site, over phone, email, or remote access.
Key Responsibilities:
- Providing technical support to clients on site, over phone, email, or remote access.
- Maintaining up-to-date product knowledge of our telecoms portfolio and industry standards.
- Providing on-site support to customers, as required.
- Taking part in the out-of-hours support rota.
- Hybrid working, from offices in Bristol or Merthyr Tydfil.
Requirements:
- Proven track record of 5 years experience on the Mitel product suite.
- Good telephone manner and ability to communicate professionally in writing.
- On occasion, required to help with support and site installations in services such as CCTV, WIFI, IT network, Data and Fibre Infrastructure.
- Full clean driving licence.
- Additional earning available through overtime and on call (1 in 3).
- Vehicle Allowance (£5,000) + Phone & Laptop.
- NEST Pension, 25 days annual leave + more.
- A supportive and innovative work culture, good level of progression.
About the Role:
This is an exciting opportunity to join a well-established Telecommunications Service Provider who operates between Bristol and Cardiff. As a key member of our team, you will have the opportunity to work with a variety of clients and technologies, and to develop your skills and expertise in a dynamic and supportive environment.
What We Offer:
We offer a competitive salary and benefits package, including a vehicle allowance, phone and laptop, and a supportive and innovative work culture. We are committed to providing our employees with the opportunity to develop their skills and expertise, and to progress their careers in a dynamic and supportive environment.
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