Senior Administrator Lead

1 day ago


Droitwich, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time

About the Role

We are seeking an experienced and highly organized Senior Administrator to lead our booking team and CDC admin team. As a key member of our team, you will provide leadership and support to our staff, ensuring the smooth operation of our administrative functions.

Key Responsibilities

  • Lead the team in reviewing and transforming processes to improve efficiency and quality
  • Supervise and support staff to meet high expectations for staff management and customer service
  • Collaborate with technical support teams to maximize digital enablement and provide training to staff
  • Ensure the quality of customer service elements of the work on both booking phone lines and reception staff

About Us

Herefordshire and Worcestershire Health and Care NHS Trust is a leading provider of healthcare services in the region. We are committed to delivering outstanding care and improving the health and wellbeing of our communities.

What We Offer

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when working unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of staff networks and benefits

Requirements

  • Significant recent administrative experience, usually demonstrated by a minimum of 3 years experience
  • Supervision/management of staff
  • Minute taking experience


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