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Account Management Lead
2 months ago
Job Summary
We are seeking a highly skilled and experienced Billing Team Leader to join our team at Prism Healthcare Ltd. as an Account Management Lead. This is a pivotal role that requires strong leadership and management skills to drive our growth and success.
Key Responsibilities
- Team Management
- Oversee the billing team to ensure they meet daily, weekly, and monthly business targets.
- Conduct regular meetings with the team to discuss figures and workloads.
- Provide daily statistical updates to the business.
- Streamline billing processes to reduce inefficiencies.
- Implement process improvements to increase productivity and efficiency.
- Ensure the team provides high-quality customer service to internal and external customers.
- Monitor and manage team telephone statistics.
- Recruit and train new staff to join the billing team.
- Develop and implement training programs to improve team performance.
- Manage team performance and attendance.
- Identify areas for improvement and implement corrective actions.
Requirements
- Leadership Experience
- Proven experience of leading a team in a billing or finance operations environment.
- Strong understanding of financial processes and systems.
- Excellent communication and interpersonal skills.
- Ability to identify and solve problems in a fast-paced environment.
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
