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Digital Service Designer

2 months ago

London, Greater London, United Kingdom Stealth iT Consulting Full time

Job Opportunity

Stealth iT Consulting is seeking a skilled Service Designer Consultant to join our Digital Factory team. As a key member of our team, you will work on multiple Digital Transformation projects across various sectors, including Government, Finance, Retail, and Energy.

About the Role

  • Must hold active SC clearance
  • Proven experience working across a service design process, autonomously with minimal support
  • Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints, and other artefacts
  • Client readiness, with experience facilitating workshops, design sprints, ideation sessions, or similar
  • Ability to visualise complex services in an easy-to-understand format for varying audiences
  • Ability to adopt a curious and inquisitive mindset – with a passion for asking 'why'
  • Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
  • Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers, and developers
  • Strong stakeholder Management experience
  • Presales experience would be advantageous;

About Stealth iT Consulting

We are a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation, and NextGen AI Solutions. Our team is dedicated to delivering innovative solutions to our clients, and we are looking for a talented Service Designer Consultant to join us.