Shop Manager Assistant
1 month ago
We are seeking an experienced and motivated Shop Manager Assistant to join our team at Toolstation Limited. As a key member of our retail team, you will be responsible for supporting the Store Manager in achieving and exceeding targets, leading and coaching the team, and delivering exceptional customer service.
Key Responsibilities- Supporting the Store Manager: Deputise for the Store Manager in their absence and support them in achieving and exceeding targets.
- Leading the Team: Coach, motivate, and engage the team to create a great place to work where engagement is key.
- Mucking In: Check and unpack deliveries, open and close the branch, stock shelves, clean the branch, and put orders together.
- Delivering Great Service: Provide a great customer experience with a smile on your face – no matter how busy you are.
- Building Relationships: Make sure our customers leave the branch with everything they need for the job.
- Building a Fun Working Environment: Maintain our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.
We offer a range of benefits, including 22 days' holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle to work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards, and discounts at over 1000 other retailers.
What You'll Bring- Knowledge: Use all you know about Retail and your understanding of leading a team to deliver great results.
- Hard Work and Passion: Be dedicated to leading a team to deliver superb customer service and amazing results.
- A Love of Teamwork: Be happy to muck in and get your hands dirty.
- A Positive Attitude: Make sure that our customers have a great experience while in our branch, keeping the team motivated in the face of adversity.
- Flexibility: Be there when we need you, be open to change, and additional responsibility.
- Yourself: Bring your whole self to work and let your true personality shine through.
You'll find every opportunity to be yourself and to bring your personality and potential to work, plus so many more opportunities to take your career in retail wherever you want – up the ladder, across the business, or into another role in the Travis Perkins Group. And because we want to do our best for you, you'll be supported all the way with training and development – including access to our very own Toolstation Academy programmes.
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