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Retail Sales Associate

2 months ago

Ipswich, Suffolk, United Kingdom EG Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at EG Group. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our business.

Key Responsibilities:

  • Customer Service: Provide outstanding customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Stock Management: Receive and process stock deliveries, check stock levels, and maintain accurate inventory records.
  • Cash Handling: Operate the cash register, handle customer transactions, and maintain accurate cash handling procedures.
  • Teamwork: Collaborate with colleagues to achieve sales targets, maintain a positive store atmosphere, and support the overall success of the business.

What We Offer:

  • Competitive Pay: Earn a competitive hourly rate, with opportunities for pay increases upon completion of probation.
  • Benefits Package: Enjoy a range of benefits, including food to go discounts, discount partnerships, and access to a virtual GP and wellbeing service.
  • Career Development: Take advantage of learning and development opportunities, including training and progression within the company.
  • Recognition and Rewards: Receive recognition and rewards for outstanding performance and contributions to the business.

Requirements:

  • Excellent Communication Skills: Possess excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Team Player: Demonstrate a positive and proactive attitude, with a willingness to work collaboratively as part of a team.
  • Attention to Detail: Maintain accurate records and attention to detail, with a focus on delivering high-quality results.