Shift Team Leader
3 weeks ago
About the Role
We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve our business objectives.
Key Responsibilities
- Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
- Provide exceptional customer service, listening to customers and helping to resolve any issues
- Take ownership of running duty shifts, ensuring the store is operating efficiently and effectively
- Coach and develop colleagues to improve service and performance
- Lead by example, setting a high standard of behavior and performance for the team
- Monitor and analyze store performance, identifying areas for improvement and implementing changes to drive business growth
What You'll Need
- Proven experience in a retail or customer-facing role, with a strong track record of leadership and team management
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Ability to work flexibly, including evenings and weekends, to meet the needs of the business
- Strong problem-solving and analytical skills, with the ability to identify and implement solutions to improve store performance
What We Offer
- A competitive rate of pay, with opportunities for progression and career development
- A comprehensive benefits package, including a pension scheme and life insurance
- Opportunities for training and development, to help you achieve your career goals
- A supportive and inclusive work environment, with a strong focus on colleague well-being and engagement
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