Shift Team Leader

3 weeks ago


Formby, United Kingdom Tesco Full time

About the Role

We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will play a key role in ensuring the smooth operation of our store, providing excellent customer service, and leading a team of colleagues to achieve our business objectives.

Key Responsibilities

  • Manage and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations
  • Provide exceptional customer service, listening to customers and helping to resolve any issues
  • Take ownership of running duty shifts, ensuring the store is operating efficiently and effectively
  • Coach and develop colleagues to improve service and performance
  • Lead by example, setting a high standard of behavior and performance for the team
  • Monitor and analyze store performance, identifying areas for improvement and implementing changes to drive business growth

What You'll Need

  • Proven experience in a retail or customer-facing role, with a strong track record of leadership and team management
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work flexibly, including evenings and weekends, to meet the needs of the business
  • Strong problem-solving and analytical skills, with the ability to identify and implement solutions to improve store performance

What We Offer

  • A competitive rate of pay, with opportunities for progression and career development
  • A comprehensive benefits package, including a pension scheme and life insurance
  • Opportunities for training and development, to help you achieve your career goals
  • A supportive and inclusive work environment, with a strong focus on colleague well-being and engagement

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