Store Associate

7 days ago


Lancaster, Lancashire, United Kingdom WHSmith Full time

About the Role

We are seeking a skilled and enthusiastic Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, ensuring that they have a positive and memorable experience in our store.

Key Responsibilities

  • Deliver outstanding customer service to all customers, responding to their queries and resolving any issues in a professional and courteous manner.
  • Manage queues and ensure that customers can access the services they need quickly and efficiently.
  • Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
  • Work collaboratively as part of a team, supporting colleagues to achieve our business objectives.

What We Offer

As a Counter Assistant at WHSmith, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a competitive salary, pension scheme, paid annual leave, and employee discounts, as well as a range of benefits and rewards to support your wellbeing and career development.

About Us

WHSmith is a leading retailer with a rich history and heritage. We are committed to providing excellent customer service and creating a positive and inclusive work environment for our colleagues. We are proud to be an inclusive employer, welcoming colleagues from diverse backgrounds and promoting equality and diversity in all aspects of our business.



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