Job Title: Opticians Receptionist

Company: Zest Business Group

Job Type: Full-time

Location: Borehamwood, Hertfordshire

Job Description:

We are seeking a highly skilled and customer-focused Opticians Receptionist to join our team at Zest Business Group. As an Opticians Receptionist, you will be responsible for providing exceptional patient care and ensuring the smooth running of our practice.

Key Responsibilities:

• Manage all patient communications, ensuring a high level of customer satisfaction
• Coordinate the daily operations of the practice, including scheduling appointments and managing patient records
• Work closely with our optometrists and other staff members to provide a seamless patient experience
• Maintain a clean and organized workspace, adhering to health and safety standards
• Participate in ongoing training and professional development to stay up-to-date with industry best practices

Requirements:

• Previous experience in a healthcare setting, preferably in an optometry or eye care environment
• Excellent communication and interpersonal skills, with the ability to work effectively with patients and staff
• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
• Basic computer skills and proficiency in practice management software
• Availability to work a standard Monday-to-Friday schedule, with occasional flexibility to cover absences

What We Offer:

• A competitive salary up to £24,000 per annum
• A range of additional benefits, including opportunities for professional development and career advancement
• A supportive and collaborative work environment, with a focus on teamwork and patient satisfaction