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Hospitality Team Member

2 months ago

Watford, Hertfordshire, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

About the Role:

We are seeking a highly motivated and compassionate Hospitality Assistant to join our team at Signature Senior Lifestyle Operations Ltd. As a Hospitality Assistant, you will play a vital role in providing exceptional service to our residents and their families.

Key Responsibilities:

  • Provide a high level of customer service to residents and their families, ensuring their needs are met and exceeded.
  • Work across various departments, including Housekeeping, Kitchen, and Food & Beverage, to maintain the highest standards of cleanliness and hygiene.
  • Prepare and serve nutritional food and beverages to residents, maintaining a high standard of presentation and quality.
  • Support the Head Chef and their team in the kitchen, ensuring all catering services are delivered to a high standard.
  • Provide cover and support in Food & Beverage, welcoming residents into the dining area, explaining menu choices, and serving food.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Knowledge of Health & Safety legislation and cleaning procedures.
  • Previous experience in a similar environment, preferably in a residential or hospitality setting.

What We Offer:

  • A competitive hourly rate of £12.00.
  • Part-time day shifts available, with the possibility of additional hours.
  • Up to 30 days annual leave, plus 8 bank holidays, depending on length of service.
  • A workplace pension with matching contributions.
  • Free meals on shift for staff working 6+ hours.
  • Life Assurance Scheme.
  • Blue Light discount scheme eligibility.
  • Refer A Friend Incentive.
  • Staff recognition scheme.
  • Ongoing career training and development.
  • Employee Assistance Programme.

About Us:

Signature Senior Lifestyle Operations Ltd is a leading provider of residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets, and we cultivate a supportive environment for our people, with tailored training and career development at all levels.