Hospitality Host

2 days ago

Cardiff, Cardiff, United Kingdom The Rank Group Full time
Company Overview

The Rank Group is a leading gaming and entertainment company in the UK, with a strong commitment to customer excellence and employee satisfaction. Our venues are community hubs where people can relax, socialize, and enjoy a safe and welcoming environment.

We're looking for a talented Food and Beverage Host to join our team at Grosvenor Casino Cardiff. As a Food and Beverage Host, you'll be at the forefront of delivering exceptional customer service, creating a warm and inviting atmosphere, and ensuring our customers have a memorable experience.

Key Responsibilities

* Provide exceptional customer service, responding to customer queries and concerns in a professional and courteous manner
* Maintain a high level of knowledge about our menu and drinks offerings, making recommendations to customers as needed
* Work collaboratively with the food and beverage team to ensure seamless service delivery
* Maintain a clean and safe working environment, adhering to health and safety standards

What We Offer

* Competitive salary and benefits package
* Opportunities for career development and growth within the company
* A fun and dynamic work environment with a team of passionate and dedicated colleagues

Requirements

* Previous experience in a customer-facing role, preferably in the hospitality or food and beverage industry
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations

Additional Information

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we'd love to hear from you.

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