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Retail Store Manager
2 months ago
Hotel Chocolat has established itself as the UK's leading premium chocolate brand, renowned for its exceptional products and customer-centric approach.
We are seeking a highly motivated and people-focused Assistant Store Manager to join our retail team, working closely with the Store Manager to drive sales, deliver exceptional customer experiences, and foster a positive team culture.
The ideal candidate will possess natural leadership qualities, a passion for chocolate, and a commitment to delivering 100% happiness to every customer.
- Support the Store Manager in leading the retail team, inspiring, coaching, and developing team members to achieve their performance goals.
- Drive store sales and profit growth, identifying opportunities to maximise performance and exceed sales targets.
- Implement effective communication strategies to engage the team and promote Hotel Chocolat's vision and values.
- Maximise commercial opportunities through timely promotions, offers, and marketing initiatives.
- Experience in a fast-paced, seasonally busy environment, preferably within a luxury brand or retailer.
- Natural leadership skills to motivate and develop high-performing teams.
- A genuine passion for chocolate, our brand, and delivering exceptional customer service.
- Incentives based on performance and achievement.
- 50% unlimited staff discount to enjoy our products and share with friends and family.
- 70% discount on a stay at our Hotel in St Lucia.
- A flexible and supportive work environment that encourages work-life balance.
- A chance to work with a dynamic, innovative, and expanding company.
If you are a motivated and customer-focused individual who shares our passion for chocolate and delivering exceptional experiences, we encourage you to apply.
We value originality and encourage new ideas and fresh thinking in our team.
