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Equipment Rental Coordinator
2 months ago
Equipment Rental Coordinator - Branch Operations Specialist
Join a skilled team at a prominent equipment rental firm.
With a varied inventory of machinery and a dedication to outstanding client service, this company supplies vital tools and equipment for construction, infrastructure, and industrial projects.
Position Overview:
We are looking for a proactive and detail-oriented individual to take on the role of Equipment Rental Coordinator. This position is crucial for the efficient management of our rental services, overseeing the distribution and scheduling of machinery, while delivering top-notch customer assistance.
Key Responsibilities:
- Manage incoming inquiries through various channels, offering information on available machinery and pricing.
- Oversee the rental process from initiation to completion, including contract issuance, order processing, and coordinating delivery or pickup of equipment.
- Keep precise records of all rentals, encompassing contracts, invoices, and equipment status.
- Collaborate with drivers and operators to ensure timely scheduling of deliveries and pickups.
- Address customer inquiries and concerns promptly, ensuring their requirements are met efficiently and professionally.
- Monitor equipment availability and work with the procurement team to ensure stock levels are maintained.
- Assist in upholding a safe and organized yard, performing regular inspections on equipment condition and compliance.
Qualifications and Skills:
- Prior experience in a comparable role within the equipment rental or construction sector is essential.
- Strong verbal and written communication skills, with the ability to establish rapport with clients and team members.
- Exceptional organizational abilities and attention to detail, capable of managing multiple responsibilities effectively.
- Proficiency in computer applications and software, including MS Office and rental management systems.
- Familiarity with machinery and equipment is advantageous.
- A proactive, customer-centric approach, committed to delivering high-quality service.
Benefits:
- Competitive salary based on experience with performance bonuses.
- Opportunities for professional growth and advancement within a developing organization.
- Training and support provided to enhance skills and knowledge.
- Pension scheme and additional benefits package.