Customer Service Representative

1 week ago

Brighton, Brighton and Hove, United Kingdom Metro Bank Full time
{"title": "Customer Service Excellence", "content": "

At Metro Bank, we're committed to delivering exceptional customer experiences. As a Banking Representative, you'll be at the forefront of customer interactions, building strong relationships and providing personalized solutions to meet their needs.

Working as part of a dynamic team, you'll prioritize tasks, manage changing customer demand, and drive store objectives. You'll be a brand ambassador in the community, supporting the store to be the number one community bank.

To succeed in this role, you'll need to demonstrate accountability, attention to detail, and a commitment to customer well-being. You'll also require proficiency in computer skills, including Microsoft Office, and the ability to deliver outstanding customer experiences in a fast-paced environment.

As a valued member of our team, you'll enjoy a competitive salary, discretionary annual bonus, and a comprehensive benefits package. You'll also receive extensive training and opportunities for career advancement, including a salary uplift upon completion of training.

Our promise to you is a work-life balance that allows you to thrive in your professional and personal life. We offer flexible shift patterns tailored to accommodate your responsibilities and personal needs.

", "requirements": ["Ability to build strong customer relationships", "Maintain attention to detail", "Proficiency in computer skills", "Capability to deliver outstanding customer experiences"]}

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