Food and Beverage Operations Manager

4 weeks ago


Pembroke, Pembrokeshire, United Kingdom The National Trust Full time

About the Role

We are seeking a highly skilled and experienced Food and Beverage Assistant Manager to join our team at The National Trust. As a key member of our food and beverage team, you will be responsible for ensuring the highest standards of service and quality in our cafes and restaurants.

Key Responsibilities

  • Work closely with the Food and Beverage Manager to develop and implement strategies to improve service and standards
  • Support the team in building a great place to work, including recruiting and training new staff
  • Ensure that all relevant legislation and National Trust policies are followed
  • Set and achieve financial targets to increase income and profits
  • Drive sales through controlling resources and achieving the best possible customer service

What We Offer

The National Trust is a leading conservation charity that protects and preserves the UK's most beautiful and historic places. We offer a range of benefits to our employees, including:

  • Substantial pension scheme
  • Free entry to National Trust places for you and your family
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts
  • Holiday allowance and purchase scheme
  • Flexible working and employee assistance programme

Requirements

We are looking for someone who is:

  • Experienced in achieving outstanding customer service in a similar environment
  • A good leader of people, skilled in setting personal objectives and giving feedback
  • Experienced with budgets to increase income and control costs
  • A people person, with a friendly attitude and great communication skills
  • Aware of health and safety compliance

How to Apply

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact details].



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