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Claims Adjuster

2 months ago

London, Greater London, United Kingdom Munich Re Full time

{"The Role": "We are seeking a Claims Adjuster to join our team at Munich Re. As a Claims Adjuster, you will be responsible for managing and adjusting all inward claims within claims handling/settlement authority and in accordance with claims handling procedures. You will also provide assistance as and when required to the International Distribution Companies, liaise with Claims Agreement Parties, Xchanging, loss adjusters, lawyers, brokers, underwriting teams and other third-party experts, and report claims in accordance with claims reporting requirements. Additionally, you will ensure that relevant records are made and kept in accordance with the firm's procedures and compliance manuals, and assist in a quarterly review of open reserves to the Syndicate of claims falling within the classes of business authorised to manage, to determine whether a reserve is adequate.", "Key Responsibilities": "
\tManage and adjust all inward claims within claims handling/settlement authority and in accordance with claims handling procedures.
\tProvide assistance as and when required to the International Distribution Companies.
\tLiaise with Claims Agreement Parties, Xchanging, loss adjusters, lawyers, brokers, underwriting teams and other third-party experts.
\tReport claims in accordance with claims reporting requirements.
\tEnsure that relevant records are made and kept in accordance with the firm's procedures and compliance manuals.
\tAssist in a quarterly review of open reserves to the Syndicate of claims falling within the classes of business authorised to manage, to determine whether a reserve is adequate.
\tAttend claims meetings and discussions.
\tAssist in the handling of complaints and the liaison with Compliance, Lloyd's and FCA where appropriate.
\tUnderstand and comply with the Lloyd's Minimum Standards and Claims Schemes where appropriate.
\tHelp drive forward good conduct for the business to deliver the best outcomes for customers/policyholders.
\tUnderstand all appropriate lines of escalation and the responsibilities of the Product Conduct Risk Strategy Group (PCRSG), Underwriting & Claims Sub Committee (UCSC), ExCo and Board for Conduct Risk.
\tComply with the PRA and FCA conduct rules.", "Requirements": "
\tACII qualification/ progressing towards ACII qualification or relevant experience.
\tSound business knowledge and understanding of:
\t\tUnderlying principles of insurance practice
\t\tGeneric legal principles
\t\tFCA rules and regulations
\t\tLloyd's regulations
\tDemonstrate clear understanding of all company-specific procedures that relate to own role.
\tGood knowledge and understanding of claims within authority level.
\t5+ years' experience in adjusting.
\tUniversity Degree and/or relevant professional qualification.", "What We Offer": "At Munich Re, you'll find the flexibility, development and support you need to excel your career combined with a competitive salary and a benefits package that promotes wellbeing and work-life balance. Creating an inclusive environment is a crucial part of our culture. We are committed to our Diversity & Inclusion Policy and seek to provide a fair and supportive work environment."}