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Senior Operations Manager

2 months ago


Birmingham, Birmingham, United Kingdom General Dental Council Full time
About the Role

The General Dental Council is seeking a highly skilled Senior Operations Officer to join our team. As a key member of our Register Maintenance team, you will play a crucial role in maintaining the accuracy and integrity of our dental professionals' registers.

Key Responsibilities
  • Manage day-to-day processes, including updating records, registrant online systems, and business name enquiries.
  • Specialise in major projects annually that determine a registrant's eligibility to maintain their registration.
  • Collaborate with internal stakeholders to ensure seamless delivery of operational programmes.
  • Develop and maintain effective relationships with external partners and stakeholders.
  • Utilise your analytical skills to extract and manipulate information from databases, presenting findings and analysis to various stakeholders.
Requirements
  • Proven experience in an information collection department or similar environment.
  • Previous project experience, with a track record of delivering operational programmes.
  • Basic knowledge and understanding of a regulatory function.
  • Strong communication and interpersonal skills, with the ability to draft high-quality correspondence and build relationships with diverse audiences.
  • Proficient in the use of Excel and other relevant software.
What We Offer
  • A competitive salary and benefits package, including pension contributions, annual leave, and life assurance.
  • A flexible hybrid working environment, allowing you to balance work and personal life.
  • Opportunities for professional development and growth within the organisation.