Medical Administration Specialist

1 week ago


Macclesfield, Cheshire East, United Kingdom Nicholson Jones Sutton Solicitors Full time
Job Title: Medical Agency Professional

We are seeking a highly skilled Medical Administration Specialist to join our team at Nicholson Jones Sutton Solicitors.

Job Purpose

To be recognized as a market leader in medical services, delivering unparalleled standards through a highly skilled and motivated workforce.

Key Responsibilities
  • Stay up-to-date with Service Level Agreements with panel solicitors and experts
  • Participate in ongoing development to enhance the implementation of changes and developments
  • Liaise with experts, solicitors, and patients to ensure effective communication throughout the claim process
  • Respond to ad-hoc requests from line managers and solicitors
  • Chase instructions and medical reports daily, ensuring timely responses from panel solicitors and medical experts
  • Update the Proclaim system at every stage, prioritizing urgent instructions
  • Work towards targets set, with flexibility to adapt to changing business needs
Essential Skills
  • Excellent verbal and written communication skills
  • Exceptional customer service skills
  • Strong problem-solving abilities
  • Organizational skills
  • Ability to work independently or as part of a team
Required Knowledge
  • Principles of compensation claims systems
  • Internal and external documentation
  • Software proficiency in Word, Outlook, Sage, Excel, and Proclaim
Desirable Experience
  • Senior administration and customer service experience
  • Proficiency in PC and telephone use


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