Medical Administration Specialist
1 week ago
We are seeking a highly skilled Medical Administration Specialist to join our team at Nicholson Jones Sutton Solicitors.
Job PurposeTo be recognized as a market leader in medical services, delivering unparalleled standards through a highly skilled and motivated workforce.
Key Responsibilities- Stay up-to-date with Service Level Agreements with panel solicitors and experts
- Participate in ongoing development to enhance the implementation of changes and developments
- Liaise with experts, solicitors, and patients to ensure effective communication throughout the claim process
- Respond to ad-hoc requests from line managers and solicitors
- Chase instructions and medical reports daily, ensuring timely responses from panel solicitors and medical experts
- Update the Proclaim system at every stage, prioritizing urgent instructions
- Work towards targets set, with flexibility to adapt to changing business needs
- Excellent verbal and written communication skills
- Exceptional customer service skills
- Strong problem-solving abilities
- Organizational skills
- Ability to work independently or as part of a team
- Principles of compensation claims systems
- Internal and external documentation
- Software proficiency in Word, Outlook, Sage, Excel, and Proclaim
- Senior administration and customer service experience
- Proficiency in PC and telephone use
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