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IT Support Professional

2 months ago


High Wycombe, Buckinghamshire, United Kingdom Network IT Recruitment Limited Full time

Job Summary

We are seeking a skilled Desktop Support Specialist to join our client's flourishing organisation in Buckingham. As a key member of the Support team, you will be responsible for providing exceptional customer service and technical support for desktop-related issues.

Key Responsibilities

  • Provide technical support for desktop-related issues, including Windows Server, Windows 10, and MS Office 365.
  • Work collaboratively with the Support team to resolve customer queries and issues.
  • Develop and maintain a strong understanding of MS Windows (10 & 11), MS Office 365, and Teams.
  • Build and maintain positive relationships with customers at all levels.
  • Provide outstanding customer service and support, ensuring a high level of satisfaction.

Requirements

  • Previous experience working on a Service Desk or as part of a Desktop Support team.
  • Experience of working in a customer-facing application role.
  • Strong technical skills, including Windows Server, Windows 10, and MS Office 365.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.

What We Offer

Our client offers a competitive salary and a dynamic work environment. If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please apply for this exciting opportunity.