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IT Support Professional
2 months ago
Job Summary
We are seeking a skilled Desktop Support Specialist to join our client's flourishing organisation in Buckingham. As a key member of the Support team, you will be responsible for providing exceptional customer service and technical support for desktop-related issues.
Key Responsibilities
- Provide technical support for desktop-related issues, including Windows Server, Windows 10, and MS Office 365.
- Work collaboratively with the Support team to resolve customer queries and issues.
- Develop and maintain a strong understanding of MS Windows (10 & 11), MS Office 365, and Teams.
- Build and maintain positive relationships with customers at all levels.
- Provide outstanding customer service and support, ensuring a high level of satisfaction.
Requirements
- Previous experience working on a Service Desk or as part of a Desktop Support team.
- Experience of working in a customer-facing application role.
- Strong technical skills, including Windows Server, Windows 10, and MS Office 365.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
Our client offers a competitive salary and a dynamic work environment. If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please apply for this exciting opportunity.