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Dynamic Branch Manager Wanted

2 months ago

Burton upon Trent, Staffordshire, United Kingdom TOPPS TILES Full time
Job Description

**About Us**

Topps Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, we now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.

**Job Overview**

We are seeking a dynamic and experienced Branch Manager to lead our team. This role combines product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.

**Key Responsibilities**

  • Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
  • Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
  • Represent the Topps Tiles brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.

**Required Qualifications**

  • Proven experience in a retail management role, preferably within the interior design or home improvement sector.
  • Strong leadership and team management skills.
  • Excellent customer service and sales skills.
  • Knowledge of interior design trends and products.
  • Strong organizational and administrative skills.

**Preferred Skills**

  • Experience with stock management and retail processes.
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.