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Service Delivery Team Lead

2 months ago

Lancashire, United Kingdom Hamilton Barnes Full time

Job Title: Service Delivery Team Manager

About the Role:

We are seeking an experienced Service Delivery Team Manager to join our team at Hamilton Barnes. As a trusted Managed Services Provider, we deliver excellence in the Public sector, and we are expanding our Service Management team to meet the growing demands of our clients.

Key Responsibilities:

  • Lead and oversee a team of Service Delivery Managers across various client accounts.
  • Facilitate the smooth transition of new services from projects to Business as Usual (BAU).
  • Proven success in service delivery, with a strong understanding of ITIL Service Management principles.
  • Excellent client engagement skills, particularly in IT services for government and private sector clients.

What We Offer:

  • Pension Scheme
  • Health Insurance
  • Life Assurance
  • 25 days annual leave (with the option to purchase more)

About Us:

Hamilton Barnes is a leading Managed Services Provider, with a reputation for delivering excellence in the Public sector. We are committed to providing top-notch service to our clients, and we are seeking a talented individual to join our team.