Loyalty Marketing Manager
2 months ago
Resideo is seeking a highly skilled Loyalty Marketing Manager to join our team in the EMEA region. As a key member of our marketing team, you will be responsible for developing and executing a comprehensive communications strategy for our UK Pro PERKS program.
Key Responsibilities:- Develop and implement a loyalty marketing strategy to drive customer retention and engagement.
- Collaborate with the sales team to ensure alignment and effectiveness of program promotions.
- Create and manage content for various communication channels, including email, social media, and in-app notifications.
- Oversee the enrolment process, ensuring a seamless experience for new members.
- Work with cross-functional teams to streamline and optimize the enrolment workflow.
- Implement and manage systems to track and report on enrolment metrics.
- Develop and execute retention strategies to increase customer loyalty and engagement.
- Analyse customer data to identify trends and opportunities for retention improvement.
- Design and implement loyalty programs and incentives to drive long-term customer satisfaction.
- Foster close relationships with the sales team to coordinate efforts and ensure program success.
- Facilitate the onboarding of new wholesalers, ensuring they provide vital installer data.
- Collaborate with internal and external stakeholders to enhance the loyalty program.
- Identify opportunities to increase the footprint of the Pro PERKS program within the EMEA region.
- Monitor industry trends and competitor activities to inform program strategy.
- Bachelor's degree in marketing, business, or a related field.
- Proven experience in loyalty marketing, customer retention, or a similar role.
- Experience working within the EMEA region, particularly the UK market.
- Hybrid working arrangement (Monday's and Fridays worked from home).
- Opportunity to build a great customer loyalty scheme from the ground up.
- EMEA responsibilities.
- Being an integral part of an international team where everyone has a voice.
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Loyalty Marketing Manager
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Resideo Full timeJob Summary:We are seeking a highly skilled Loyalty Marketing Manager to join our EMEA team. As an EMEA Loyalty Marketing Manager, you will be responsible for developing and executing the communications strategy, managing enrolment processing, and driving customer retention activities for our United Kingdom Pro PERKS program.Key Responsibilities:Develop and...
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Loyalty Marketing Specialist
2 weeks ago
Motherwell, North Lanarkshire, United Kingdom Resideo Full timeLoyalty Marketing RoleAs an EMEA Loyalty Marketing Manager, you will be responsible for developing and executing the communications strategy, managing enrolment processing, and driving customer retention activities for our United Kingdom Pro PERKS program.You will play a crucial role in expanding our footprint within the EMEA region, working closely with the...
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Customer Retention Strategist
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Resideo Full timeJob Summary:We are seeking a highly skilled Customer Retention Strategist to join our team at Resideo. As an EMEA Loyalty Program Manager, you will be responsible for developing and executing a comprehensive communications strategy for our UK Pro PERKS program.Key Responsibilities:Develop and implement a communications strategy to drive customer retention...
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Customer Retention Strategist
2 weeks ago
Motherwell, North Lanarkshire, United Kingdom Resideo Full timeJob Summary:We are seeking a highly skilled Customer Retention Strategist to join our team at Resideo. As an EMEA Loyalty Program Manager, you will be responsible for developing and executing the communications strategy, managing enrolment processing, and driving customer retention activities for our United Kingdom Pro PERKS program.Key...
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Customer Retention Specialist
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Resideo Full timeJob Summary:We are seeking a skilled Customer Retention Specialist to join our team at Resideo. As an EMEA Loyalty Marketing Manager, you will be responsible for developing and executing the communications strategy, managing enrolment processing, and driving customer retention activities for our United Kingdom Pro PERKS program.Key Responsibilities:Develop...
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Customer Loyalty Program Manager
5 days ago
Motherwell, North Lanarkshire, United Kingdom Resideo Full timeAs a valued member of the Resideo team, you will play a crucial role in developing and executing a comprehensive communications strategy for the UK Pro PERKS program.
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Business Growth Manager
2 weeks ago
Motherwell, North Lanarkshire, United Kingdom Cameron Clarke Associates Full timeUnlock Your Potential with Our Client's Scottish Success StoryAt Cameron Clarke Associates, we're on a mission to empower individuals and organisations across the UK through cutting-edge Training, Development, and Coaching solutions. As a seasoned Business Development Leader with a passion for Training and Development, you'll be joining a...
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Chief Customer Experience Officer
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Willow Resourcing Limited Full timeJob DescriptionChief Customer Experience OfficerFinancial ServicesWe are seeking a passionate and experienced Chief Customer Experience Officer to lead our customer experience strategy and drive positive business results across all our product lines.You will be responsible for defining, measuring and optimising key customer outcomes including satisfaction,...
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Customer Experience Director
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Willow Resourcing Limited Full timeJob DescriptionCustomer Experience DirectorFinancial ServicesLead the way in delivering exceptional customer experiences and drive positive business results across all product lines.Key Responsibilities:Define, measure, and optimise key customer outcomes including satisfaction, retention, loyalty, and advocacy in line with Consumer Duty regulations.Ensure...
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Account Manager
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Cosine Group Full timeAccount Manager OpportunityWe are seeking a highly motivated and experienced Account Manager to join our award-winning field team at Cosine Group. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients in the on-trade and subscription TV/Sport services industry.Key Responsibilities:Visiting venues to...
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Account Manager
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Cosine Group Full timeAccount Manager OpportunityWe are seeking a highly motivated and experienced Account Manager to join our award-winning field team at Cosine Group. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients in the on-trade and subscription TV/Sport services industry.Key Responsibilities:Visiting venues to...
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Shop Team Leader
2 months ago
Motherwell, North Lanarkshire, United Kingdom Greggs Full timeAbout the roleWe are seeking a skilled and motivated Shop Supervisor to join our team at Greggs. As a key member of our management team, you will be responsible for leading the shop floor and ensuring that our customers receive an exceptional experience.Key responsibilitiesLead and motivate the team to deliver excellent customer service and maintain high...
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Shop Team Leader
2 months ago
Motherwell, North Lanarkshire, United Kingdom Greggs Full timeAbout the roleWe are seeking a skilled and motivated Shop Supervisor to join our team at Greggs. As a key member of our management team, you will be responsible for leading the shop floor and ensuring that our customers receive an exceptional experience.Key responsibilitiesLead and motivate the team to deliver excellent customer service and maintain high...
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Asbestos Consultant
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom The Selection Partnership Ltd Full timeAsbestos Consultant Job OpportunityThe Selection Partnership Ltd is seeking an experienced Asbestos Consultant to join their team in Scotland Central Belt. As a key member of the team, you will be responsible for undertaking a range of air testing and surveys on commercial and domestic properties.Key Responsibilities:Undertake air testing and surveys on...
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Asbestos Consultant
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom The Selection Partnership Ltd Full timeAsbestos Consultant Job OpportunityThe Selection Partnership Ltd is seeking an experienced Asbestos Consultant to join their team in Scotland Central Belt. As a key member of the team, you will be responsible for undertaking a range of air testing and surveys on commercial and domestic properties.Key Responsibilities:Undertake air testing and surveys on...
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Asbestos Consultant
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom The Selection Partnership Ltd Full timeAsbestos Consultant Job OpportunityWe are seeking an experienced Asbestos Consultant to join our team in Scotland Central Belt. The successful candidate will be responsible for undertaking a range of air testing and surveys on Commercial and Domestic properties.Key Responsibilities:Undertake air testing and surveys on Commercial and Domestic propertiesCarry...
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Account Manager
4 weeks ago
Motherwell, North Lanarkshire, United Kingdom Cosine Group Full timeExciting Opportunity for an Account ManagerCosine Group is seeking a highly motivated and organized Account Manager to join their award-winning field team. As an Account Manager, you will be responsible for visiting pubs and bars to support owners/managers in maximizing their return on investment in their commercial TNT Sports package.Key...
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Asbestos Consultant
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom The Selection Partnership Ltd Full timeAbout the Role:We are seeking an experienced Asbestos Consultant to join our team in Scotland Central Belt. As an Asbestos Consultant, you will be responsible for undertaking a range of air testing, including leak tests and 4-stage clearance/issue of reoccupation, as well as carrying out Management and Refurbishment and Demolition surveys on Commercial and...
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Chief Customer Experience Officer
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Willow Resourcing Limited Full timeCustomer Experience Leader OpportunityWe are seeking a seasoned Customer Experience leader to join our team at Willow Resourcing Limited. As Head of Customer Experience and Outcomes, you will be responsible for driving positive customer experiences and business results across all our product lines.Key Responsibilities:Lead the improvement of customer...
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Chief Customer Experience Officer
3 weeks ago
Motherwell, North Lanarkshire, United Kingdom Willow Resourcing Limited Full time £90,000 - £110,000Job Summary We are seeking a highly experienced Chief Customer Experience Officer to join our team at Willow Resourcing Limited. As a key member of our leadership team, you will be responsible for defining, measuring, and optimizing key customer outcomes, including satisfaction, retention, loyalty, and advocacy. You will work closely with our Financial...