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Customer Service Representative

2 months ago

Seaton Delaval, Northumberland, United Kingdom Tesco Full time
{"title": "Customer Service Representative", "content": "

At One Stop Stores, we're committed to serving our local customers with a smile. As a Customer Service Representative, you'll be the face of our store, greeting and welcoming customers warmly, and making their shopping experience a great one.

You'll be responsible for chatting with customers to find out their shopping needs, selling the right products to them, and making sure they find everything they want. You'll also need to be a team player, making sure your store is always looking great, with the right products on the shelves and fantastic services on offer.

As part of the One Stop & Tesco family, you'll need to:

  • Greet each customer with a warm and friendly welcome
  • Listen to and talk with customers to find out what their needs are
  • Do your best to make sure the customer finds everything they want
  • Be passionate and knowledgeable about our products and services
  • Always be in store, on time, smartly dressed and ready to serve
  • Make sure Post Office processes and procedures are followed
  • Always think 25 when serving age restricted products
  • Work as part of a team to complete store duties

At One Stop, we value our colleagues just as much as our customers, and part of this is the benefits we offer:

  • 10% Discount in One Stop & Tesco stores
  • Discounted Tesco pharmacy services
  • Discounted shopping website
  • Free eye tests
  • A great holiday package
  • A commitment to your career development
  • Community involvement and charity work
  • Pension Scheme

One Stop is a subsidiary of the Tesco Group but is operated as a separate business and as such benefits offered will differ between One Stop and Tesco.

", "lang_code": "en-US"}