Accommodation Office Team Leader

4 weeks ago


ChesterleStreet, Durham, United Kingdom Card Factory Full time
Job Title: Team Leader

Location: Not Specified

Contracted Hours Available: 14

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to help us achieve this goal.

As a Team Leader, you will play a key part in driving the success of our stores by supporting your Store Manager in their goals to deliver commercial growth and develop a team culture that puts the customer at the heart of everything we do.

You will lead the way for our store teams, ensuring that they maintain high standards and deliver exceptional service every day. You will be passionate about celebrating our customers' life moments and be a role model for our team.

Key Responsibilities:
  1. Drive customer experience and operational excellence.
  2. Support Store Manager in achieving commercial growth.
  3. Foster a team culture focused on customer service.
  4. Lead store teams to maintain high standards.
  5. Celebrate customers' life moments.
Requirements:
  1. Customer-centric with a passion for driving excellent service.
  2. Good leadership skills with a positive forward-thinking approach.
  3. Comfortable reviewing store performance data.
  4. Commercially minded.
  5. An engaging and enthusiastic team player.


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