Field Service Maintenance Engineer

6 days ago

Swindon, Swindon, United Kingdom Candy Hoover Group S.r.l. Full time

Field Service Engineer Role

£32,916 - £37,304 depending on experience

About the Job

We are seeking a skilled Field Service Engineer to join our team at Candy Hoover Group S.r.l. As a Field Service Engineer, you will be responsible for visiting customers in their homes across the region, diagnosing and repairing domestic appliance issues, and providing exceptional customer service.

Key Responsibilities

  • Visit customers in their homes to diagnose and repair domestic appliance issues
  • Provide exceptional customer service and ensure customer satisfaction
  • Manage time effectively to meet deadlines and prioritize tasks
  • Keep customers and colleagues updated on progress and stock levels
  • Work independently and as part of a team to achieve business objectives

Requirements

  • Full, valid driving licence
  • Strong technical and customer service skills
  • Ability to lift and manoeuvre heavy objects, work in restricted spaces, and engage hand dexterity
  • Colour vision and ability to distinguish between live, neutral, and earth wires

Benefits

  • Competitive starting salary of £32,916 per annum (rising to £37,304 with experience)
  • Bonus potential of up to £2,500 per annum
  • Enhanced rate of pay over time
  • Up to 6% pension contribution
  • Brilliant staff discounts on products and services

What We Offer

At Candy Hoover Group S.r.l., we offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional customer service and ensuring customer satisfaction.

Apply Now

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