Senior Financial Support Consultant

3 weeks ago


London, Greater London, United Kingdom Camden Council Full time

Salary: £43,004

Grade: Level 4 Zone 1

Contract Type: Permanent

Hours: Full Time

About Camden

Camden is evolving internally to enhance the quality of life for all. Our residents and communities are central to our mission. We are at the forefront of significant discussions today, driving transformative social change to ensure no one is overlooked. Here’s where your expertise can help shape a brighter future for everyone.

Your Role

As a Senior Financial Support Consultant, you will deliver specialized advice and assistance to individuals facing financial difficulties. You will manage intricate cases, developing tailored strategies and financial plans to guide them back to stability. When necessary, you will advocate for clients in legal settings, ensuring their rights and interests are protected.

Your knowledge will be shared across various teams within the council, improving their comprehension of financial management and inclusion. Your decisions will directly influence outcomes, as you will allocate emergency resources to those in urgent need and foster a collaborative team environment.

Building strong relationships with colleagues and ensuring every client feels valued and supported will be your priority. As part of our dynamic team, you will engage in continuous reflection on our methods and suggest innovative approaches to effect positive change.

If you are dedicated to making a significant impact in the lives of Camden's most vulnerable residents, consider joining us as a Senior Financial Support Consultant.

Candidate Profile

We are looking for a skilled and experienced Debt Advice Caseworker to join our team. As a vital member of our financial advisory service, you will provide expert guidance to individuals grappling with debt, empowering them to regain control over their finances.

With a solid background in debt advisory services, you will possess experience in negotiating with creditors, contesting debt actions, and advising on income enhancement, financial documentation, and budgeting.

As a certified Debt Advice Caseworker recognized by a reputable body, you will bring your knowledge and passion to our team.

What We Offer

At Camden, you will enjoy a range of benefits, including flexible working arrangements and 27 days of annual leave, in addition to public holidays. We understand the importance of work-life balance and offer family leave, loan schemes, and access to our exceptional staff networks. Our pension scheme is also highly regarded.

Commitment to Inclusion and Diversity

We aspire for Camden Council to be an exemplary workplace, ensuring our workforce reflects the diversity of our communities. A crucial aspect of this is fostering an inclusive environment that values diverse perspectives. We particularly encourage applications from individuals of Black, Asian, and other ethnic backgrounds, as well as those from LGBT+, disabled, and neurodiverse communities, to help us maintain equality and justice at the core of our operations.

Anonymized Application Process

In alignment with Camden's commitment to inclusion, the recruitment process for this role is anonymized to minimize unconscious bias.

Adjustments for Accessibility

Camden is dedicated to ensuring our recruitment practices are accessible to everyone. This includes making necessary adjustments for individuals with disabilities, neurodiversity, or long-term health conditions. If you require any modifications during the application, interview, or assessment process, please let us know, and we will accommodate your needs.



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