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IT Support Engineer

2 months ago

Manchester, United Kingdom Network IT Recruitment Limited Full time

Job Summary:

We are seeking a highly skilled Field Engineer to join our team at Network IT Recruitment Limited. As a Field Engineer, you will be responsible for providing on-site technical support, troubleshooting, and maintenance of IT systems for our clients.

Key Responsibilities:

  • Provide on-site troubleshooting, diagnostics, and repair of hardware, software, and network issues for clients.
  • Set up, configure, and deploy IT equipment, including servers, desktops, laptops, networking devices, and peripherals.
  • Perform regular maintenance tasks such as software updates, system backups, and hardware inspections to ensure smooth operation of IT systems.
  • Serve as the primary point of contact for clients during on-site visits, providing technical support, advice, and solutions in a professional manner.
  • Respond to urgent client requests and IT emergencies, providing timely and effective solutions.
  • Strong knowledge of IT systems, including Windows and Linux operating systems, network configurations, and common business software.
  • Experience dealing with hardware installation, troubleshooting, and repair, including servers, PCs, printers, and networking equipment.
  • Have a good understanding of networking concepts (e.g., TCP/IP, DNS, DHCP) and experience configuring and troubleshooting network devices.
  • Travel frequently and adapt to different client environments and technical challenges.

Requirements:

  • Strong technical expertise in IT systems, including Windows and Linux operating systems, network configurations, and common business software.
  • Experience dealing with hardware installation, troubleshooting, and repair, including servers, PCs, printers, and networking equipment.
  • Good understanding of networking concepts (e.g., TCP/IP, DNS, DHCP) and experience configuring and troubleshooting network devices.
  • Ability to work independently in the field and travel frequently.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a growing IT service provider.
  • A chance to develop your technical skills and expertise.