Customer Service Representative
4 weeks ago
We are seeking a talented and customer-focused individual to join our team as a Customer Support colleague. As a key member of our team, you will play a vital role in delivering exceptional customer service and support to our customers.
Key Responsibilities- Provide high-quality customer service and support to customers via phone, email, and social media.
- Resolve customer queries and issues in a timely and professional manner.
- Work collaboratively with colleagues to ensure customer needs are met.
- Develop and maintain a deep understanding of our products and services to provide accurate and informed support.
- Participate in ongoing training and development to enhance skills and knowledge.
We offer a comprehensive benefits package, including a generous pension contribution, annual performance-related bonus, and share schemes. You will also have access to a range of wellbeing initiatives and generous parental leave policies.
About UsLloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We are dedicated to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We are proud to be an inclusive employer, welcoming applications from under-represented groups.
We are committed to creating a workplace where all colleagues feel valued, respected, and empowered to make a real difference. If you are passionate about delivering exceptional customer service and support, and are looking for a rewarding career with a leading financial services provider, we encourage you to apply.
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