Senior Customer Service and Admin Lead
2 weeks ago
We are seeking a highly organized and detail-oriented Senior Customer Service and Admin Advisor to join our growing team in Bridlington. As a key member of our Customer Service and Admin team, you will be responsible for delegating workload, coordinating rotas and shifts, and providing exceptional customer service.
Key Responsibilities:- Delegating workload in a busy department
- Coordinating rotas and shifts for all team members
- First point of contact and final decision maker for the team and their customers
- Identifying and coordinating training and development for each member of the team
- Creation of the annual training plan for the team to upskill and retrain where necessary
- Coaching and mentoring team members
- Attending senior management meetings to update the board on your team performance
- Managing and grievances and disciplinaries or other HR issues within the team
- Onboarding and training of new starters
- Managing absence and sickness within the team, conducting return to work interviews
- Managing holidays for the team, checking that there are enough people to cover any absences
- Previous experience of managing own workload and possibly others
- Exposed to on-the-job training, developing and coaching
- Highly organized and able to manage a busy and demanding workload
- Attention to detail and process driven
- Able to build relationships and get the best out of people
- Experience of an admin based / customer service team
- Good IT and communication skills
- Able to deal with disputes and customer care
- Full time Monday to Friday 8.00-5.00 (2.5 hours back each week on a rota)
- Quarterly bonus
- Carparking available and easily accessible on public transport
- Cycle to work scheme
- Annual salary reviews
- 20 days holiday + Bank Holidays and an additional 2 days in lieu of Xmas working to be taken in January
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Senior Customer Service and Admin Team Lead
1 week ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob Title: Senior Customer Service and Admin Team LeadJob Summary: We are seeking a highly organized and experienced Senior Customer Service and Admin Team Lead to join our growing team at KD Recruitment Limited. As a Senior Customer Service and Admin Team Lead, you will be responsible for delegating workload, coordinating rotas and shifts, and providing...
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Senior Customer Service and Admin Team Lead
1 week ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob Description Are you looking for a challenging role in a Customer Service and Admin team? We are seeking a Senior Customer Service and Admin Advisor to join our growing business in the Bridlington area. As a Senior Customer Service and Admin Advisor, you will be responsible for providing exceptional customer service and administrative support to our...
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Senior Customer Service and Admin Team Lead
2 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob DescriptionWe are seeking a skilled Customer Service and Admin professional to join our team as a Senior Advisor. The successful candidate will have experience working in a Customer Service and Admin team and be looking to take on a leadership role.The ideal candidate will be passionate about delivering exceptional customer service and have a strong...
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Senior Customer Service and Admin Professional
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeAre you looking for a challenging role in a dynamic Customer Service and Admin team? We have an exciting opportunity for a Senior Customer Service and Admin Advisor to join our growing business in the Bridlington area.We are a people-focused company that invests in our employees and offers a supportive and collaborative work environment. As a Senior Customer...
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Senior Customer Service and Admin Professional
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeAre you looking for a challenging role in a dynamic Customer Service and Admin team? We have an exciting opportunity for a Senior Customer Service and Admin Advisor to join our growing business in the Bridlington area.We are a people-focused company that invests in our employees and offers a supportive and collaborative work environment. As a Senior Customer...
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Senior Customer Service and Admin Team Lead
1 week ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeAre you looking for a challenging role in a Customer Service and Admin team where you can progress to a Team Lead position? We are seeking an experienced professional to join our growing business in the Bridlington area.We invest in our people and offer a supportive environment where you can develop your skills and expertise. If you are a motivated and...
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Senior Customer Service and Admin Professional
2 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeSenior Customer Service and Admin Advisor RoleWe are seeking a highly motivated and experienced Senior Customer Service and Admin Advisor to join our growing team at KD Recruitment Limited in Bridlington.The ideal candidate will have a proven track record of delivering exceptional customer service and administrative support in a fast-paced environment.Key...
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Senior Customer Service and Admin Team Lead
2 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob Summary:We are seeking a highly organized and experienced Customer Service and Admin Team Lead to join our growing SME business in Bridlington. As a key member of our team, you will be responsible for delegating workload, coordinating rotas and shifts, and providing coaching and mentoring to team members.Key Responsibilities:* Delegating workload in a...
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Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeWe are looking for a dedicated Customer Service and Admin professional to join our team at KD Recruitment Limited. As a Senior Customer Service and Admin Advisor, you will be responsible for providing exceptional customer service and administrative support to our growing business.About the RoleAs a key member of our team, you will be working closely with our...
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Senior Customer Service and Admin Professional
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeCustomer Service and Admin Team Lead OpportunityWe are seeking a highly motivated and experienced Customer Service and Admin Team Lead to join our growing business in Bridlington. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide exceptional...
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Senior Customer Service and Admin Professional
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeCustomer Service and Admin Team Lead OpportunityWe are seeking a highly motivated and experienced Customer Service and Admin Team Lead to join our growing business in Bridlington. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide exceptional...
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Senior Customer Service and Admin Team Lead
1 week ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Full timeAre you looking for a challenging role where you can develop your leadership skills and work in a fast-paced team? We are seeking a Senior Customer Service and Admin Advisor to join our growing business in Bridlington.This is a hands-on role where you will learn new skills and have the opportunity to develop as a leader. You will be working within a busy...
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Customer Service and Admin Team Lead
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeAre you a seasoned people manager looking for a new challenge in a business that prioritizes employee development?We are working exclusively with a growing SME in Bridlington who is seeking an experienced leader to manage their Customer Service and Admin team.The ideal candidate will have a proven track record of managing teams and a passion for delivering...
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Customer Service and Admin Team Lead
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeAre you a seasoned people manager looking for a new challenge in a business that prioritizes employee development?We are working exclusively with a growing SME in Bridlington who is seeking an experienced leader to manage their Customer Service and Admin team.The ideal candidate will have a proven track record of managing teams and a passion for delivering...
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Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeCustomer Service and Admin TeamAt KD Recruitment Limited, we are seeking an experienced Customer Service and Admin professional to join our growing team in the East Riding of Yorkshire area. We are looking for an individual who is passionate about delivering exceptional customer service and has a keen interest in administration. If you have experience of...
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Customer Service and Admin Team Leader
4 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob Title: Customer Service and Admin Team LeaderWe are seeking an experienced People Manager to lead our Customer Service and Admin team. As a key member of our team, you will be responsible for managing a team of around 15 people, providing coaching and mentoring, and ensuring the team is trained and developed to meet the needs of our business.Key...
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Customer Service and Admin Team Leader
4 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob Title: Customer Service and Admin Team LeaderWe are seeking an experienced People Manager to lead our Customer Service and Admin team. As a key member of our team, you will be responsible for managing a team of around 15 people, providing coaching and mentoring, and ensuring the team is trained and developed to meet the needs of our business.Key...
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Customer Service Team Lead
1 month ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeWe are seeking an experienced People Manager to lead our Customer Service and Admin Team in Bridlington. As a key member of our team, you will be responsible for managing a team of around 15 people, providing training, coaching, and developing their skills to ensure they are equipped to deliver exceptional customer service.The ideal candidate will have...
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Customer Service Team Lead
1 month ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeWe are seeking an experienced People Manager to lead our Customer Service and Admin Team in Bridlington. As a key member of our team, you will be responsible for managing a team of around 15 people, providing training, coaching, and developing their skills to ensure they are equipped to deliver exceptional customer service.The ideal candidate will have...
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Customer Service Team Lead
3 weeks ago
Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full timeJob Title: Customer Service and Admin Team LeaderWe are seeking an experienced people manager to lead our Customer Service and Admin team in Bridlington. As a key member of our team, you will be responsible for managing a team of around 15 people, providing training, coaching, and developing their skills to ensure they are equipped to deliver exceptional...