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Skincare Sales Manager

2 months ago


Whitehaven, Cumbria, United Kingdom Recruit North Ltd Full time
Job Description

**Job Title:** Skincare Counter Manager

**Job Type:** Permanent

**Location:** Whitehaven

**About Us:** Recruit North Ltd is a leading recruitment agency in Cumbria, specializing in permanent staff recruitment across multiple job sectors.

**Job Summary:** We are seeking a highly motivated and experienced Skincare Counter Manager to join our team at Dixons Department Store in Whitehaven. As a Skincare Counter Manager, you will be responsible for promoting the Clarins brand, providing exceptional customer service, and achieving sales targets.

Key Responsibilities:
  • **Promote the Clarins brand**: Develop and implement effective strategies to increase brand awareness and drive sales.
  • **Customer consultations and makeovers**: Provide personalized skincare consultations and makeovers to customers, ensuring a high level of customer satisfaction.
  • **Skincare treatments**: Offer a range of skincare treatments to customers, including facials, massages, and other treatments.
  • **Make-up colour matching**: Match customers with the perfect make-up shades, ensuring a high level of customer satisfaction.
  • **Skincare advice**: Provide expert skincare advice to customers, recommending products and treatments to meet their individual needs.
  • **Maximize sales opportunities**: Identify and capitalize on sales opportunities, ensuring that customers are aware of all available products and promotions.
  • **Exceed sales targets**: Meet and exceed sales targets, ensuring that the counter is consistently meeting or exceeding sales expectations.
  • **Maintain and manage effective stock control**: Ensure that stock levels are maintained at optimal levels, minimizing waste and maximizing sales.
  • **Order new stock**: Order new stock as required, ensuring that the counter is always fully stocked with the latest products.
  • **Merchandising**: Develop and implement effective merchandising strategies to maximize sales and drive customer engagement.
  • **Create customer loyalty**: Develop and implement strategies to build customer loyalty, ensuring that customers return to the counter time and time again.
  • **Lead promotional activity**: Develop and implement promotional activity to drive sales and increase brand awareness.
  • **Product demonstrations**: Provide product demonstrations to customers, showcasing the benefits and features of Clarins products.
  • **Counter administration/paperwork**: Ensure that all counter administration and paperwork is completed accurately and efficiently.
  • **General housekeeping**: Maintain a clean and organized working environment, ensuring that the counter is always presentable and welcoming to customers.
Requirements:
  • **Interest in retailing and sales**: Have a genuine interest in retailing and sales, with a passion for delivering exceptional customer service.
  • **Confidence in demonstrating skincare, colour, and fragrance products**: Be confident in demonstrating skincare, colour, and fragrance products to customers, ensuring that they are aware of all available products and promotions.
  • **Excellent selling skills**: Possess excellent selling skills, with the ability to identify and capitalize on sales opportunities.
  • **Exceptional customer service skills**: Provide exceptional customer service, ensuring that customers are always satisfied with their experience.
  • **Good numeracy and accuracy skills**: Possess good numeracy and accuracy skills, ensuring that all administration and paperwork is completed accurately and efficiently.
  • **Comfortable working to targets**: Be comfortable working to targets, with a focus on meeting and exceeding sales expectations.
  • **Takes pride in work**: Take pride in your work, ensuring that the counter is always presentable and welcoming to customers.
  • **Eye for detail**: Possess an eye for detail, ensuring that all administration and paperwork is completed accurately and efficiently.
  • **Confident and articulate communicator**: Be a confident and articulate communicator, with the ability to effectively communicate with customers and colleagues.
  • **Customer-focused and results-oriented**: Be customer-focused and results-oriented, with a focus on delivering exceptional customer service and meeting sales targets.
Benefits:
  • **Starting salary of £11.50 per hour plus commission**: Earn a competitive starting salary of £11.50 per hour, plus commission on sales.
  • **35 hours per week**: Work 35 hours per week, with a focus on delivering exceptional customer service and meeting sales targets.
  • **5 days per week including Saturdays**: Work 5 days per week, including Saturdays, to ensure that the counter is always fully staffed and ready to serve customers.
  • **2 days off per week**: Enjoy 2 days off per week, ensuring that you have time to relax and recharge.
  • **Permanent staff position**: Enjoy the security of a permanent staff position, with opportunities for career progression and development.
  • **28 days holiday per year**: Enjoy 28 days holiday per year, ensuring that you have time to relax and recharge.
  • **Statutory pension scheme**: Participate in a statutory pension scheme, ensuring that you are saving for your future.
  • **Ongoing product training**: Receive ongoing product training, ensuring that you are always up-to-date with the latest products and promotions.
  • **Staff discounts**: Enjoy staff discounts on Clarins products, ensuring that you can take advantage of the latest offers and promotions.
  • **Free car parking**: Enjoy free car parking, ensuring that you can easily get to and from work.
  • **Lovely working environment**: Work in a lovely working environment, with a focus on delivering exceptional customer service and meeting sales targets.
  • **Monthly pay**: Receive monthly pay, ensuring that you are always paid on time and in full.