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Lead Maintenance Officer
2 months ago
Babergh and Mid Suffolk District Council is seeking to appoint a Senior Repairs Officer to enhance our team. This position is based in Great Wenham, Suffolk and offers a full-time, permanent role. The successful candidate will receive a competitive salary ranging from £42,403 to £49,498 per annum (pro rata for part-time).
Flexible working arrangements including full-time, part-time, and job share options will be considered.
Position Overview
We are in search of a Senior Repairs Officer to become a vital part of our newly established Housing Operations and Direct Labour Organisation (DLO) Team. The ideal candidate will be motivated and align with our values, demonstrating a commitment to positively impacting our residents, clients, and communities.
Babergh and Mid Suffolk District Councils are undergoing a transformative phase, developing a new operational framework for the DLO within our Housing Directorate.
The DLO is responsible for overseeing housing repairs and voids, along with certain planned work activities, supported by various contractors and our own skilled trade team.
This is an exciting opportunity to join our team at its inception and contribute to shaping the future of our Housing Operations and DLO.
Key Responsibilities
Reporting directly to the Repairs and Maintenance Manager, you will ensure the delivery of a seamless, proactive, and tenant-focused repairs service. Your responsibilities will include:
- Overseeing the daily operations of the repairs and maintenance service.
- Managing an internal trade team and external repairs contractors.
- Ensuring the performance and productivity of the in-house trade team, achieving and exceeding KPIs.
- Providing specifications for complex works, coordinating activities, and ensuring deadlines are met.
- Engaging with key internal and external stakeholders to ensure compliance with legislative requirements.
- Upholding statutory and industry best practices at all times.
- Offering expert technical guidance.
- Providing support and assistance on all repairs and maintenance inquiries, often of a complex nature.
This role will also participate in a call-out rota alongside two other Senior Repairs Officers.
Candidate Profile
The successful applicant will ideally possess an RICS accredited surveying degree or a minimum HNC qualification, along with a NEBOSH Certificate or equivalent in Health and Safety.
As this role involves managing an internal Trades (DLO) team and supporting contractors, we seek candidates with substantial experience in building repairs and solutions, as well as a comprehensive understanding of current legislation related to building works, including CDM and Health and Safety regulations.
Essential Skills and Experience
- Strong technical knowledge of housing properties and their components.
- Experience in housing responsive repairs within a customer service environment.
- Familiarity with Building Regulations, CDM Regulations, and Landlord and Tenant law.
- Understanding of various building contracts and modern procurement methods.
- Experience in preparing and presenting data and KPI reports.
- Budgeting and financial planning experience for a large service area.
- Excellent organizational, time management, and prioritization skills, with supervisory experience.
- Strong verbal and written communication skills, coupled with good IT proficiency.
A valid driving license is essential for this role.
About Babergh and Mid Suffolk District Council
We collaborate across our councils and with partners in the public, private, and voluntary sectors to deliver exceptional services to our 190,000 residents. We take pride in our role in fostering the environment, economy, and communities within our districts.
We are committed to creating a workplace that supports equality and diversity, enabling our staff to provide the best possible service to our residents.
Benefits
- Opportunities for professional development and learning.
- Generous leave entitlement (equivalent to 26 days annually, increasing to 31 days after five years of service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Programme.
- Employee Assistance Programme.
- Health Care Options.
Our Work Culture
We believe that work is about what we do, not where we go. We are dedicated to a hybrid working model, blending office, home, and remote work (subject to business needs). This approach has proven effective and will continue to be part of our working culture.
We look forward to welcoming a new member to our team who shares our commitment to making a difference.
