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Bars Operations Supervisor

2 months ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time
JOB TITLE – Bars Team Leader - Part Time
DEPARTMENT – Conference and Events
RATE OF PAY - £ per hour plus fantastic benefits
CONTRACT TYPE – Part Time
HOURS OF WORK – hours per week
SHIFT DETAILS – Includes weekends

OVERVIEW

We are thrilled to present an opportunity for a skilled Team Leader to become a vital part of our Conference and Events division at Celtic Manor Resort.


WHAT ARE WE LOOKING FOR ...

This position demands a keen attention to detail to guarantee that the utmost standards of service are maintained throughout the guests' experience at the Resort.

You should be an outstanding team player, a source of motivation, possess excellent communication skills, and have a genuine passion for delivering exceptional customer service. A professional demeanor and high standards of presentation are essential.

Ideally, you will have experience leading a team in a hospitality setting and a strong desire to create memorable experiences for our customers.

Experience in a 4* or 5* hotel or in a high-volume banqueting environment is preferred.


WHAT YOU'LL DO ...

As one of several Team Leaders reporting to the Operations Manager, you will oversee small teams to facilitate the execution of daily events.

Your responsibilities may include managing a small event, coordinating a series of small meetings, or supervising a busy lunch service.

During dinner service, you will lead a team of up to 12 staff members to deliver plated meals to designated tables, ensuring that every guest receives their requested meal, including managing special dietary requirements.

Prior to service, you will conduct a briefing with your team to clarify duties and check your area for readiness.

Strong organizational skills, the ability to prioritize tasks, and quick thinking are crucial, as changes may occur with little notice.

Depending on your capabilities and aspirations, you may be involved in client interactions and will be provided with the skills and experience necessary to confidently manage events for up to 150 attendees. There will be opportunities for advancement to Supervisor, Floor Manager, and beyond.


WHAT'S IN IT FOR YOU...
As a member of The Celtic Collection, you will enjoy a variety of remarkable perks, lifestyle and retail discounts, and opportunities for career development, ensuring a rewarding experience.
WHO ARE WE ...

The Celtic Collection is a distinguished group of experience-focused UK business and leisure hotels and venues, stemming from the success of the Celtic Manor Resort, a premier destination in South Wales.

The resort has hosted significant events, including the 2014 NATO Summit and the 2010 Ryder Cup, and features three championship golf courses, luxurious spas, diverse dining options, exceptional conference facilities, and family-friendly activities.

It has been recognized as the UK's Best Hotel at the Meetings & Incentive Travel Awards for nine of the last ten years.

The Celtic Collection encompasses the 330-room, five-star Resort Hotel, the historic 19th-century Manor House with 70 rooms, the 148-room Coldra Court, the Newbridge on Usk country inn with six rooms, Tŷ Hotel Magor with 129 bedrooms, and 10 luxurious Hunter Lodges.

The Celtic Collection has partnered with the Welsh Government to establish the International Convention Centre Wales at Celtic Manor, featuring a 4,000 sq m pillar-free main hall, a 1,500-seat auditorium, versatile meeting rooms, and ample breakout and networking spaces.

Future expansion plans include the opening of Cardiff's most luxurious hotel in collaboration with the Welsh Rugby Union and a new Tŷ Hotel Milford Waterfront in partnership with the Port of Milford Haven.


RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early.

In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Manor Resort is an equal opportunity employer and welcomes interest from applicants of all ages.