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Healthcare Transport Assistant

3 months ago

Redditch, Worcestershire, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

Job Overview

We invite you to become a part of our dedicated team that prioritizes patient care. This role involves direct interaction with patients as well as supporting clinical staff to ensure the smooth operation of healthcare services. A flexible mindset is crucial to adapt to the varying demands of this position. If you thrive in a role that offers diverse challenges, we welcome you to join us.

Key Responsibilities

Your primary responsibilities will include delivering a professional, efficient, and timely service to patients, visitors, and various departments, contributing to the overall quality of patient care.

- Ensure that services align with the clinical care of patients while maintaining their privacy and dignity.

- Uphold health and safety standards for both service recipients and providers.

- Strive for best practices within the department.

- Assist the management team in enhancing service delivery.

About Our Organization

Our mission is straightforward - Prioritizing Patient Care. We seek outstanding individuals who can help us fulfill this mission.

Worcestershire Acute Hospitals NHS Trust is a prominent healthcare provider, delivering a wide range of acute services to the local population and specialized services to a broader community.

Operating from multiple sites, our workforce of nearly 6,800 dedicated professionals is recognized for delivering exceptional patient-centered care. You could be part of this esteemed team.

We are committed to attracting the best talent to help us achieve our vision of providing top-notch healthcare for our communities, while leading and supporting our teams to progress forward. Our core values guide our daily operations and are integral to our mission.

Our objectives are clear:

  • Delivering the best services for our local communities
  • Ensuring the best patient care experience and outcomes
  • Optimizing resource utilization
  • Attracting and retaining the best talent

We are proud to have received Timewise accreditation, reflecting our commitment to flexible working practices within our organization.

Job Duties

Daily Responsibilities

Typical duties of our transport assistants include:

  • Safely transporting patients on beds, trolleys, and chairs throughout the facility.
  • Collecting and delivering specimen samples, blood products, and pharmaceuticals to various wards and departments.
  • Managing the collection and delivery of medical gases, waste services, patient food trolleys, clean linen, postal services, and furniture relocations.
  • Collaborating with the mortuary department as needed.

Candidate Profile

Qualifications

Desirable Skills

  • Proficient spoken English, along with strong reading and writing abilities. Basic IT skills are also beneficial.

Experience

Essential Attributes

  • A professional and empathetic demeanor when interacting with individuals.
  • Ability to remain composed in high-pressure situations.
  • Willingness to accept constructive feedback and learn from experiences.
  • Capability to work collaboratively within a team while also performing tasks independently.
  • Strong verbal, cognitive, and reasoning skills.
  • A solid understanding of health and safety protocols.
  • Basic computer literacy to complete online training.