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Senior Care Manager
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Compliance and Quality Assurance Manager
3 months ago
The Port of Dover is bridging the gap between the UK and the global community by facilitating trade, travel, and tourism, while working closely with local and international partners to create a more efficient, sustainable, and technologically advanced port. As the busiest international ferry port in the UK and a crucial gateway for the movement of goods and people, Dover manages £144 billion in trade annually, accounting for 33% of the UK's goods trade with the EU, and welcomes over 11 million passengers each year. Additionally, Dover is recognized as an award-winning cruise port, providing exceptional travel and visitor experiences for some of the most prestigious cruise lines.
Position Overview
In this role, you will take charge of developing, implementing, and sustaining a Documented Integrated Management System along with a comprehensive audit program to uphold current certifications for ISO9001, ISO45001, and ISO14001. You will also be responsible for maintaining and enhancing other documented management system standards, such as HACCP, 360 Quality Code, Organic Food Federation Certificate of Conformity, Authorised Economic Operator (AEO), and BRCGS Global Standard for Storage and Distribution, as identified by the port's needs. Furthermore, you will report on any non-conformities discovered through audits across the port, investigate issues, and disseminate insights to foster continuous improvement while ensuring adherence to internal service level agreements (SLAs) and tracking key performance indicators (KPIs).
Required Skills and Qualifications
- Proven experience in developing, implementing, and maintaining documented management systems to comply with ISO9001, ISO45001, and ISO14001 standards.
- Familiarity with other ISO standards such as ISO50001, ISO55001, and ISO27001 is advantageous.
- Lead auditor certification for at least one of the following: ISO9001, ISO45001, ISO14001, ISO50001, ISO55001, or ISO27001.
- Experience in auditing diverse industry sectors.
- Prior experience in delivering training programs.
- Knowledge of systems implementation for compliance with HACCP, 360 Quality Code, Organic Food Federation Certificate of Conformity, AEO (HMRC), and BRCGS Global Standard for Storage and Distribution.
- Exceptional report writing capabilities.
- A valid UK driving license and access to a personal vehicle is desirable.
Employee Benefits:
- 5 weeks of annual leave plus bank holidays (pro rata).
- Generous contributory pension scheme.
- Discretionary annual bonus program.
- Private health care coverage.
- Life insurance benefits.
- Employee assistance program.
- Discounts from third-party providers.
- Cycle to work initiative.
- Comprehensive benefits and rewards platform.
- Complimentary parking facilities.
- Employee volunteering opportunities.
All employment offers are contingent upon satisfactory references covering education, training, employment, and unemployment for the past five years, as well as a pre-employment medical examination, including drug and alcohol testing. We must verify your right to work in the UK.
Please note that all employees will undergo background security checks to obtain necessary access passes.
We value the unique contributions of each team member and are dedicated to fostering an environment where everyone feels respected, included, and empowered to perform at their best.
We are open to discussing flexible working arrangements where feasible.
