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Automotive Service Consultant

3 months ago

Parkstone, Dorset, United Kingdom Aspire Jobs Full time £26,500

Position: Automotive Service Consultant

Compensation:
£26,500 per annum + performance-based bonus structure, potential earnings around £35,000

Working Hours:
30 hours per week with 1 in 4 Saturdays

Benefits:
30 days of annual leave (including public holidays), health cash plan, mental wellness support, employee rewards program, vehicle benefit scheme, pension plan, life insurance, complimentary annual flu vaccinations, discounts with local retailers, cycle-to-work initiative, career advancement opportunities, and social gatherings.


Aspire Jobs is collaborating exclusively with a prestigious automotive dealership brand that is currently in search of a skilled Automotive Service Consultant to enhance their established team.


Joining this award-winning and esteemed organization will provide you with a unique working experience and a promising career trajectory.


This role offers a nurturing and encouraging atmosphere, complete with top-notch training and ample opportunities for skill enhancement and career progression.


To qualify for this position, candidates must possess direct experience as a Service Consultant within a primary automotive dealership's after-sales service.


The ideal Automotive Service Consultant will demonstrate professionalism, resilience, and outstanding customer service abilities.


Key Responsibilities:

  • Exhibit exceptional customer service capabilities
  • Communicate and provide updates regarding the status of customers' vehicles during servicing or repairs
  • Promote essential and urgent repairs
  • Ensure that customer experiences reflect the premium nature of the vehicles offered
  • Address customer concerns and complaints to achieve favorable resolutions